First is to email my travel agent with my dates and destinations and ask for a range of flight options.
Second is to check www.airlineequality.com to see how each airline on my flight route has been reviewed by other passengers who have flown to the same destination using the same planes and airlines as I will be taking.
Now everybody has got a different opinion but it is a very good way to get people's positive and negative feedback so that you can figure out the pros and cons of each airline compared to the price that my travel agent can offer.
Sometimes there might only be 1 or 2 airlines I can choose from if I am flying regionally in Asia due to the strong national airline monopolies in countries like China, Singapore, Thailand, Vietnam etc. so this website is really useful.
Getting a review from a person who just flew the same route a few days, weeks or months ago can quickly let you know if the airline offers:
- Good value for money
- Friendly cabin attendants
- On-time arrivals
- In-flight entertainment on each seat (or just a tiny movie screen at the end of each cabin)
- Reasonable Food and Beverage service (or just a glass of water and half a stale sandwich)
- Noticeable differences between Economy, Premium, Business or First Class
In the end I choose Eva Air because the reviews on www.airlinequality.com showed me that I could get upgrade my seat and get better service, IFE, food & drink service and a newer plane than any of the other airlines that my travel agent offered me.
So I now have a good seat booked with peace of mind that I know what quality of service I will get and also that I did not have to spend too much (or not enough) to get the ticket that I needed.